Good cleaning companies have certain qualities that make them stand out. These include honesty, integrity, punctuality, and timekeeping. You can observe their work if you want to know if your cleaning company in St. Louis is good. If you can watch their team in action, you will be able to evaluate their professionalism and service attitude. A good cleaning company will have a couple of high-performing staff who will do an outstanding job.
Honesty
Honesty is one of the most important aspects of a cleaning company. It means doing the job the right way and being honest about what you can and cannot do. It also means being willing to admit mistakes and fix them when you are wrong. This way, you can build trust with your customers and establish a reputation as a reliable company.
Honesty is an essential trait for any company to have. It sets the company’s tone and ensures consistency in how employees behave. Customers also value honesty.
Integrity
When looking for a cleaning company, it’s essential to look for a company with integrity. An honest company will care about its customers and always treat its property with the utmost respect. In addition, a company that cares about its customers and employees will go the extra mile to provide quality service.
JAN-PRO is a business that puts its customers’ needs first. It has been in the industry for years. As a result, it’s keen on details. It aims to provide excellent service and keep its customers returning.
Timekeeping
A good cleaning company can keep track of how much time their staff is spending on different jobs. Timekeeping is essential for the accuracy of payroll and invoices. Several time tracking tools are available to help cleaning companies keep track of time spent on jobs. A great time tracking tool is TimeDock. This application has an intuitive interface that makes it easy for even a novice user to use. Users scan a QR code at each job location to keep track of their time. The app then logs the time and transfers it into a digital timesheet. This software also keeps track of the progress of each cleaning project and alerts managers when a job is completed.
Another great time-management tool is an employee handbook. It should cover a company’s policies and procedures and can be used to train cleaning employees. It should be concise and easy to read so that everyone on the team will know what to expect. The handbook should be updated regularly. You can also create a digital version of your employee handbook with Connecteam’s free app. The app includes a free employee handbook template, HR procedures, and a code of conduct.
Organization
One sign of a good cleaning company in St. Louis is being organized. The company you choose should have the proper management in place so that you can be sure they are following reasonable procedures. An organization with stringent quality control measures in place will ensure that its employees are doing their job safely and thoroughly and follow legal requirements. You can also tell if the company has an ISO 9001 management system, which is internationally recognized. A company with this management system demonstrates that they value their clients and have a competent team. A company that uses this process can also drive continual improvement, reducing costs.
Another essential quality of a good cleaning company in St. Louis is the organization of its employees. For example, an organization should have dedicated employees who clean the same area regularly. Changing employees often cause consistency issues, which can affect the end product. Additionally, a company should be able to accommodate different schedules, as some clients may require after-hours cleaning.